Woman Looking Out Of Window


Chat to us via the webchat service managed by Belfast & Lisburn Women’s Aid, Mon to Fri from 9am – 5pm.

Women’s Aid

Contact your local Women’s Aid for support, information & emergency accommodation.

Emergency Numbers

In an emergency contact the PSNI on 999. In non-emergencies dial 101.

Out of Hours Support

Contact the Freephone 24hr Domestic & Sexual Abuse Helpline, managed by Nexus NI on 0808 802 1414

What to do in an emergency

If you are in an emergency contact the PSNI on 999. If you need to contact the PSNI in a non-emergency situation dial 101. It is always best to speak to the operator if you can, even by whispering. You may also be asked to cough or tap the keys on your phone in response to questions. However, if making a sound would put you or someone else in danger your call will be transferred to the Silent Solution system. You will be asked to press 55 to be put through to police call management. If you don’t press 55, the call will be terminated. Pressing 55 does not allow police to track your location.

When transferred to your local police force, the police call handler will attempt to communicate with you by asking simple yes or no questions. If you are not able to speak, listen carefully to the questions and instructions from the call handler so they can assess your call and arrange help if needed. The Silent Solution option is not available when calling from a landline.

Exit Site